FAQ

Frequently Asked Questions ✨

Are your designs made to order?

Yep! Every case is printed just for you when you order. That means less waste, and a little bit of patience while yours is made with love. 💫

How long does it take to make my order?

Most orders are printed within 2–5 business days, then sent on their way.

How long will shipping take?

We print as close to you as we can. Rough delivery times after printing: Australia 3–10 business days, USA & Canada 4–7 business days, UK 3–5 business days, EU 2–7 business days. Kindle, iPad and MacBook cases are printed in Europe, so allow a little extra time for those.

Will I get tracking?

Yes, you'll get a tracking link by email as soon as your order ships.

Why did my order arrive in separate parcels?

Different products are made in different print studios, so a phone case and a Kindle case might arrive on different days. Totally normal!

Are the phone cases MagSafe compatible?

Our tough magnetic cases have a built-in magnetic ring, so they work with MagSafe chargers and magnetic accessories. All our cases support wireless charging.

Which devices do you make cases for?

Phone cases for most current iPhone and Samsung models, plus Kindle (including Colorsoft), iPad and MacBook cases, AirPods and headphone cases, and desk mats. Just pick your model from the dropdown on each product.

Will the colours look exactly like the photos?

We get them as close as possible, but every screen shows colour a little differently, so the real thing may be a touch lighter or darker.

Can I return or exchange my order?

Because everything is made just for you, we can't take returns for change of mind or picking the wrong model, so please double-check your device before ordering. If your order arrives damaged, faulty or misprinted, contact us within 30 days with a photo and we'll make it right with a replacement or refund.